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Home Help & Support

Frequently Asked Questions

Below you will find answers to some common issues. Click the links to find out more information.

What kind of devices can use WiFi?

You can use devices such as a smart phone, laptop, tablet.

How can I gain access to the network?

You can log on by following the instructions shown on the venue's splash page.

How much does WiFi access cost?

The cost will vary depending on the venue. Some businesses may provide this for free. If there is a price this will be shown on the venue's splash page.

How many devices can I use per voucher?

You can use up to 2 devices per voucher.

I never received or lost my voucher. How can I get it back?

Please contact us here.

Can anyone else on the WiFi network see my data?

We believe it is important to protect guest data on our networks. Our access points use device isolation so your data is safe.

Device Manuals

iPhone/iPad Set-up Guide

Android Set-up Guide

Troubleshooting

Network Diagnostics - Windows

Find your MAC address - Windows

Still have questions? Contact Us directly

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